Terms and Conditions

Welcome to Kalisa Organic!

These Terms and Conditions govern your use of the Kalisa Organic website, located at https://kalisaorganics.com. By accessing this website, you accept these Terms and Conditions. If you do not agree with these terms, please refrain from using our website.

Cookies

Kalisa Organic uses cookies to enhance your browsing experience. By accessing our website, you agree to our use of required cookies.

1. What Are Cookies?

Cookies are small text files stored on your device by our website’s server. They help us personalize your experience but cannot be used to execute programs or deliver viruses.

2. Cookie Usage

• Essential cookies required for website operation do not require your consent.

• Optional cookies may be used for analytics or marketing, which you can decline.

• Third-party cookies may also be utilized for services embedded on our website (e.g., videos).

Intellectual Property

All content, design, and materials on Kalisa Organics are owned by Kalisa Organic or its licensors.

You are permitted to:

• View and download materials for personal use only.

You are prohibited from:

• Copying, redistributing, or reselling content.

• Using our materials for commercial purposes without prior approval.

User-Generated Content (Comments)

1. Posting Comments

Kalisa Organic allows users to share opinions in certain areas of the website. However, we do not pre-screen or endorse these comments.

2. Liability

Kalisa Organic is not responsible for user comments, including any damages caused by them.

3. User Warranties

By posting comments, you confirm that:

• You own the rights or have permissions for the content shared.

• Your comments are not unlawful, defamatory, or infringing on third-party rights.

• You grant Kalisa Organics a non-exclusive license to use and distribute your comments.

Hyperlinking to Our Website

1. Permitted Organizations

• Government agencies, search engines, and news organizations may link to our site without prior approval.

• Certain businesses and associations may link after obtaining permission.

2. Conditions for Linking

Links must:

• Not mislead users.

• Not imply false sponsorship or endorsement.

• Fit within the linking party’s site context.

3. Requesting a Link

If you wish to link to our website, email us at info@kalisaorganics.com with details of your website and proposed link.

Content Liability

Kalisa Organic is not liable for content appearing on external websites linking to us. You agree to indemnify us against all claims arising from such links.

Amendments to Terms

We may revise these Terms and Conditions at any time. Continued use of our website implies acceptance of these changes.

Disclaimer

1. No Warranties

Kalisa Organic makes no guarantees about the accuracy or completeness of website content or uninterrupted availability.

2. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from website use, as per Indian laws, including the Information Technology Act, 2000 and other applicable regulations.

• These limitations do not exclude liabilities that cannot be excluded under Indian law.

Shipping and Refund Terms and Conditions

Shipping Policy

1. Orders are processed within 24-48 hours after payment confirmation.

2. Estimated delivery time is 3-5 business days within India, subject to courier service availability in your area.

3. Delays caused by unforeseen circumstances such as weather, strikes, or government restrictions will be communicated promptly.

4. All deliveries will be made to the address provided at checkout. Customers are responsible for providing accurate shipping details.

Refund Policy

1. As per Indian consumer laws, no refunds or returns are allowed for consumable products like food, supplements, or health powders, except in cases of damaged or defective items.

2. If a product is delivered in a damaged or defective condition, customers must notify us for return or replacement within 48 hours of delivery by providing:

• Clear photographs of the product and packaging.

• Order details and proof of purchase.

3. After verification, we may arrange for a replacement or issue a refund and the refund will be credited to customer's account through originial mode of payment within 3-5 business days.

Important Notes

• Refunds/replacements will not be processed for complaints raised after 48 hours of delivery.

• We do not accept returns due to buyer’s remorse or dissatisfaction with the product’s taste, color, or texture as these are subjective experiences.

Contact Us

For any shipping or refund-related queries, please reach out to us at info@kalisaorganics.com.

By placing an order, you confirm your acceptance of these terms and conditions, as governed by Indian laws. Thank you for trusting Kalisa Organic!

By using our website, you agree to these Terms and Conditions in compliance with Indian legal standards. If you have questions, contact us at info@kalisaorganics.com.